Privacy Policy

Welcome to VK Academe ("we", "our", or "us"). We provide practical digital marketing training, live campaign cohorts, mentorship, and career placement assistance. We are deeply committed to protecting the privacy, confidentiality, and security of all learners, website visitors, and applicants.

This Privacy Policy describes how we collect, store, handle, and protect your information when you visit our website, register for cohorts, download course syllabi, or communicate with our mentorship counselors.

1. Information We Collect

We only collect information necessary to deliver quality educational services, career support, and customer assistance:

• Personal Contact Information: Your full name, email address, WhatsApp/mobile telephone number, and state/city when submitted via enrollment or syllabus download forms.
• Educational & Career Background: Details you provide regarding your employment status, career goals (e.g., job switch, agency building, freelancing, or college student upskilling).
• Technical & Usage Data: IP address, device type, browser specifications, operating system, and pages visited, collected automatically via standard server logs and cookies.
• Payment Transaction Data: Transaction ID, order number, timestamp, and payment status returned by our authorized payment gateway partners. (Note: We do not store sensitive credit/debit card numbers or CVVs on our servers).

2. How We Use Your Information

The information collected is used strictly for legitimate business and academic purposes, including:

• Processing your batch seat reservation and verifying enrollment credentials.
• Delivering live class onboarding links (Zoom/Google Meet), timetable updates, and curriculum notices via email and WhatsApp.
• Assigning practical ad-budget project allocations and tracking capstone assignment submissions.
• Providing 1-on-1 resume reviews, mock interviews, and referral submissions to hiring partner agencies.
• Issuing verifiable course completion certificates.
• Responding to your counseling requests, refund inquiries, and technical support questions.

3. Cookies, Pixels & Marketing Analytics

To evaluate website performance and optimize page loading times, our website may use standard cookies and analytics tools:

• Analytics: Google Analytics 4 (GA4) to understand visitor traffic flow and improve course content accessibility.
• Advertising Tags: Meta Pixel and Google Ads conversion tags to measure campaign effectiveness and show relevant educational offerings to interested individuals.
• You can manage or disable cookie preferences at any time through your web browser settings.

4. Data Sharing & Third-Party Processors

We do not share your private data except with trusted service providers who assist us in operating our training infrastructure under strict confidentiality agreements:

• Payment Gateways: RBI-compliant, PCI-DSS certified payment processors (e.g., Razorpay, Cashfree, or Stripe) for secure online transactions.
• Communication Platforms: Secure email distribution systems and WhatsApp Business Cloud API providers used solely for sending batch schedules and receipt confirmations.
• Legal Obligations: When required by applicable law, regulation, or legal process issued by Indian judicial authorities.

5. Data Security & Retention

We implement robust administrative, technical, and physical safeguards to protect your personal data against unauthorized access, alteration, disclosure, or destruction:

• All data transmissions between your browser and our server are protected with 256-bit SSL/TLS encryption.
• Internal server access to registration databases is restricted exclusively to authorized admissions coordinators.
• Your student records and certificate verification data are retained for as long as necessary to provide verifiable alumni credentials.

6. Your Rights Regarding Your Data

You maintain full control over your personal information. Under applicable data privacy standards, you have the right to:

• Access & Review: Request a summary of the personal details we hold regarding your account.
• Rectification: Request correction of inaccurate phone numbers, names, or email addresses.
• Opt-Out & Erasure: Unsubscribe from marketing notifications or request permanent deletion of your contact records by contacting our support desk.

7. 7-Day Refund Policy Summary

As stated on our main course curriculum page, all registrations are backed by our unconditional 7-Day Money-Back Guarantee. If you attend the first week's live classes and feel the course is not suitable for you, submit a written refund request within 7 calendar days of your cohort start date for a 100% full refund.

8. Updates to This Policy

We may periodically update this Privacy Policy to reflect enhancements in our course delivery systems or relevant regulations. Any changes will be posted on this page with an updated "Last Updated" timestamp.

9. Contact & Grievance Redressal

If you have questions, feedback, or data privacy requests concerning this policy, please reach out directly to our dedicated Data Grievance Officer: